Shipping policy

Give Me Gadgets – Shipping Policy

SECTION 1 – OVERVIEW
GiveMeGadgets provides global shipping through a network of fulfilment centres located in the UK, EU, USA, and Asia. Delivery times vary based on product availability, warehouse location, customs processing, and the destination country. By placing an order, you agree to the terms outlined in this Shipping Policy, which operates alongside our Terms of Service, Privacy Policy, and Returns & Refunds Policy. For all shipping enquiries, please contact us at support@givemegadgets.com

SECTION 2 – SHIPPING DESTINATIONS
GiveMeGadgets currently ships to the following regions: United Kingdom, European Union, United States, Canada, Australia and New Zealand, and selected international destinations.
We do not ship to the following restricted countries due to sanctions, customs limitations, carrier unreliability, or high delivery failure rates. Restricted countries include, but are not limited to: Afghanistan, Belarus, Russia, Ukraine, Iran, Iraq, Syria, North Korea, Yemen, Sudan, South Sudan, Somalia, Brazil, Argentina, Chile, Nigeria, Ghana, South Africa, and selected regions within South America and Africa.
If an order is placed to a restricted location, it will be cancelled and refunded.

SECTION 3 – ORDER PROCESSING TIMES
Processing times refer to the time required to prepare your order before dispatch.
Standard processing time:
• 1–3 business days.
High-demand or special-category products:
• 3–5 business days.
Peak seasons and holidays:
• 3–7 business days.
Processing times exclude weekends and public holidays. Orders cannot be modified or cancelled once they enter fulfilment.

SECTION 4 – ESTIMATED DELIVERY TIMES
Delivery estimates vary based on warehouse location and destination:
United Kingdom
• UK Warehouse: 2–5 business days
• International Warehouse: 7–12 business days
European Union
• 7–15 business days
United States & Canada
• 7–15 business days
Australia & New Zealand
• 7–20 business days
Rest of World
• 10–25 business days
These are estimates, not guarantees. Carrier delays, customs delays, weather events, and local postal conditions may extend delivery times.

SECTION 5 – MULTIPLE-ITEM ORDERS
Orders containing multiple items may be shipped in separate parcels from different warehouses. In such cases, you will receive individual tracking numbers for each shipment. No additional shipping fees will apply.

SECTION 6 – TRACKING INFORMATION
A tracking number will be provided once your order has been dispatched. Tracking information may take 24–72 hours to appear.
If your tracking information has not updated after 5 business days, please contact support@givemegadgets.com

SECTION 7 – CUSTOMS, DUTIES & TAXES
Customers are responsible for any import duties, customs taxes, or handling fees imposed by their local authorities. Customs policies vary by country. GiveMeGadgets is not responsible for:
• Delays caused by customs inspections
• Parcels withheld by customs
• Costs resulting from unpaid customs fees
Parcels refused due to unpaid duties are only refundable if returned successfully to our warehouse in original condition.

SECTION 8 – DELIVERY ISSUES
Your parcel may be considered delayed or lost depending on carrier status.
Delayed parcels:
• A shipment is considered late only after 30 days have passed since dispatch.
Lost parcels:
• A parcel may be declared lost if tracking shows no movement for 15 consecutive days or if confirmed lost by the carrier.
Incorrect or incomplete addresses:
• GiveMeGadgets is not responsible for failed deliveries caused by incorrect, incomplete, or outdated addresses entered at checkout.

SECTION 9 – FAILED DELIVERY ATTEMPTS
If a parcel cannot be delivered due to customer unavailability, refusal of delivery, incorrect address details, or failure to collect from a pickup location, the following applies:
• The carrier may return the parcel to our warehouse.
• A refund will only be issued if the item is returned in new, unused condition.
• If the parcel cannot be returned due to local postal policies, no refund may be available.

SECTION 10 – ORDER CHANGES & CANCELLATIONS
Orders cannot be changed or cancelled once they have entered the processing or fulfilment stage. We cannot guarantee address updates after an order has been placed, but you may contact us immediately to request one.

SECTION 11 – PRE-ORDER AND BACKORDER ITEMS
Pre-order and backorder items may have extended processing or dispatch times. Estimated dispatch dates will be stated on the product page where applicable. Orders containing pre-order items may experience delays. These orders cannot be cancelled once preparation begins.

SECTION 12 – CONTACT INFORMATION
For all questions regarding shipping, please contact us at:
support@givemegadgets.com